contact

1502 Whitehall Court | Marion SC 29571
info@lampshadeconnection.com

Call us, text us, drop us a line - we’d love to hear from you! You can fill out the form below, or contact us directly at info@lampshadeconnection.com | 800-231-0633

I am over the moon with happiness, my shades look just as good as the day I bought them. No other shades would do for my special lamps!

"Over the moon with happiness"

Patricia R.

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The shades look great! Now the lamps look as the lamp designer wanted. I am very happy!!

"...look as the lamp designer wanted"

Kael K

Thank you for getting in touch! We will look over your message and get back to you as soon as possible. In the meantime, you can check out our FAQ section, look over our fabulous selection of lampshades or browse through our latest blog posts

I just wanted you to know that I received my lampshade and it’s beautiful! You did a fantastic job! I will certainly be using you again in the future.

"you did a fantastic job!"

Corey K

Frequently

Questions

asked

FedEx and UPS typically have the best rates compared to the US Postal Service. If you visit a FedEx Ship Center or UPS Store, they will pack your lampshade for you which is sometimes worth the additional fee.

What is the best method to ship my lampshade?

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If you decide to pack your lampshade yourself, the best box to use is a heavy duty box. When packing, make sure there is at least 1-2 inches of space between your lampshade(s) and the box. If the box is too small, there is a risk of the lampshade frame getting damaged or bent during shipping. Use packing materials such as bubble wrap, peanuts, crumpled paper, or a combination of these.

What is the best way to pack my lampshade for shipping?

Yes, we accept checks as well as debit and credit cards.

Do you accept checks as a form of payment?

It depends on the level of difficulty of your project. We will determine your turnaround time before you place your order, but on average, you will receive your lampshades within 12 weeks.

How long will it take to receive my new lampshades?

Yes! We love to see the variety of beautiful and creative fabrics that our clients use for their lampshades.

May I send my own fabric to be used on my new lampshades?

LED bulbs fit standard light sockets and are the most energy efficient option. They also stay cool to the touch so you no longer have to worry about the bulb getting too hot for your lamp.

My old lampshade was burned because my lightbulb was too hot. Do you recommend a certain bulb?

The main difference between the two types of shades is the way they are constructed. A hardback lampshade is made by laminating fabric onto a plastic liner, and fitting it around two circular top and bottom rings. A softback or "silk" lampshade has a fabric outer cover and a fabric inner liner instead of a plastic liner, both of which are stretched and sewn over a metal frame. Softback lampshades are generally more expensive than hardback lampshades because they more labor-intensive to build and require more expensive materials. 

What is the difference between a hardback lampshade and a softback lampshade?

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